How to Choose the Right Window Cleaner for Your Perth Hills Home

Living in the Perth Hills is a unique experience. You're surrounded by beautiful native bushland, stunning views, and a peaceful environment. However, that beautiful environment also creates unique challenges for your home—especially your windows.

The standard "splash and dash" window clean just doesn't cut it. You need a professional who understands the specific issues of the Hills. Choosing the wrong cleaner can, at best, leave you with a mediocre result and, at worst, damage your property. Here’s what every Perth Hills homeowner should ask before hiring a residential window cleaner.

Why Window Cleaning in the Perth Hills is Different

Unlike the coastal suburbs fighting salt, Hills properties battle a different set of elements:

• Leaf Tannin Stains: The beautiful gum trees drop leaves and bark onto your windows, which leach brown "tannin" stains when it rains. These are notoriously hard to remove.
• Soot and Ash: Wood fires are a winter staple, but the soot and ash can create a greasy film on your glass.
• Dust and Pollen: The surrounding bushland and, in some areas, sandy soil, means a constant layer of fine dust and pollen.
• Spiders and Cobwebs: The bushland environment is a haven for spiders, leading to constant cobwebs around frames and eaves.

5 Questions to Ask Before You Hire

To ensure you're hiring a true professional, ask these five key questions:

1. "Do you have experience removing tannin and bore water stains?"

A standard cleaner will just scrub, which often doesn't work. A true expert will know that these stains (similar to bore water stains) require a specialised, non-abrasive solution or polishing process to break them down safely without scratching the glass.

2. "How do you safely clean high-set or sloping properties?"

Many Hills homes are two-storey or built on sloping blocks. Ask about their safety procedures. A professional will be fully insured and use specialised equipment like a water-fed pole system to safely clean high-set windows from the ground, eliminating the risk of ladder damage to your gardens or home.

3. "Does your service include cleaning the frames and tracks?"

A cheap quote often just means a quick "glass-only" wipe. A high-quality service should be comprehensive. Ask if they include a full window track clean to remove dead insects and grime, and if they will clear all cobwebs from the frames and surrounding eaves. This is essential in the Hills.

4. "Are your cleaning solutions safe for my garden, pets, and rainwater tank?"

With large gardens and rainwater tanks common, this is a critical question. A professional will use eco-friendly, non-toxic, and biodegradable solutions. The best services, like ours, use a pure water system which uses no chemicals at all, making it 100% safe for your plants and family.

5. "Are you a fully insured and police-cleared local business?"

As we covered in our guide on choosing a pro, never hire someone without full public liability insurance. A local, police-cleared business that you can trust is essential for your peace of mind.